RFG PLUMBING

RFG PLUMBING On the topic of those relation- ships with suppliers, Ryan adds they have formed some ex- tremely close ones. “We text and talk all the time,” he explains. “If I have questions about a certain product, they’ll put us in touch with the reps, they’ll bring the reps to our shop, and they’ll go the extra mile – just like we do. That way, when customers ask us about the products, we can give them really informed answers. The relationships work really well.” Together, RFG and their sup- pliers have also benefited the community through more tra- ditional projects. Recently, for example, the company worked with Fortis Group on a new A&W restaurant in Essex. That was a significant job for the area, a lot of companies wanted it, and Ryan is proud that they were selected. “That’s right in our backyard,” he says. “That means something to us, because it means we got to contribute to the better-ness of Essex. It was a huge honour to be chosen for a job like that.” Moving forward, RFG hopes to earn even more contracts like that one. As they grow, they want to take on more larg- er-scale commercial and in- dustrial jobs – while still main- taining the qualities that have made them successful to date. “We want to grow as big as possible, and we want to be as innovative as possible,” Ryan says. “We want to keep looking at new ways to become better, faster, and more efficient. We want to keep offering the same level of quality to our custom- ers for the best price possible.” Lastly, RFG also wants to con- tinue expanding their capabili- ties. To that end, they are cur- rently in the midst of setting up a heating and cooling division. “Ultimately, our goal is to be- come a one-stop-shop,” Ryan concludes. “We want clients to be able to call one number and get everything done. We want to make it easier on them. We don’t want them to have to call 15 people to get one job done. We just want them to call us.”