DNM Enterprises Ltd.

DNM ENTERPRISES for the same clients. On the commercial side, meanwhile, they have gotten even more repeat work – for one particular client, are currently on their fourth consecutive job. “I think that’s because of our customer service,” Derek reiterates. “We stand out quite heavily in that department.” Derek also credits the customer loyalty to DNM’s history of delivering on time, as well as on-or-under budget. He credits that consistency, in turn, to the company’s use of technology. For example, theyhave software that tracks all of their budgeting and planning, that collates all of their daily reports, and that that information it immediately accessible to every member of the team. “Any information on any aspect of a build is available to all our guys through an app on their phone or tablets,” Derek says. “They can look at current plans, at change orders, pricing changes, selection lists for the finishes of the building. They can see it all. Information is relayed quickly and accurately. Nothing is lost in translation.” Customers have their own access to the company’s software, either through an app or online. They can use it to make requests for information, to make change orders, to review progress reports, and generally stay up to date on the project’s timeline. “Theyhaveall theinformationon their build at their fingerprints, any time anywhere,” Derek says. “That really helps, especially for customers who are not local. That technology has made a huge difference for us, and made the process more comfortable on all sides.” DNM Enterprises also utilises the latest technology in their civil equipment – the same technology that the really big players use, but that in past