Fawdry Homes

THE CONSTRUCTION SOURCE CANADA been years where we’ve only done one because it was a specialized enough that it demanded our full attention. I think people are attracted to that be- cause they know we have the ability to take care of them.” “And that’s what we do – we take care of peo- ple,” he adds. “There are a lot of decisions to make in building, especially during the early stages; people are usually spending more money than they have ever spent before, so these de- cisions can be stressful. We want to make sure that we are there every step of the way to help clients through.” The team at Fawdry Homes takes pride in keeping in constant communication with their clients. Even dur- ing the construction phase, they make sure they provide an update at least once a week, even if nothing notable has happened. They want clients to feel confident at all times. Fawdry Homes also augments their customer-ser- vice with the latest in residential construction software. Each client is given a unique login to an online platform called UDA Construction Suite, which gives them full control over their custom home. At any time or place, by simply using their cell phone or tablet, clients can instantly log in to this platform and can perform tasks such as reviewing quotes from sub-trades and confirm- ing which trade they would like to use. Fawdry Homes is then immediately alerted of the client’s selection, and can move onto the next stages of the build right away. They have found that clients enjoy this increased level of transparency.